TrackVia and Wolken ITSM integrations and automations

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Customize your TrackVia and Wolken ITSM integration with the following triggers and actions.

Triggers

When this happens…

TrackVia

Deleted record Real-time
Deleted record from view in TrackVia
New record Real-time
New record added to view in TrackVia
Updated record Real-time
Updated record in TrackVia view

Any other trigger you can think up

Wolken ITSM

New record
New record in Wolken Software
New/updated record
New/updated record in Wolken Software

Any other trigger you can think up

Actions

Do this…

TrackVia

Custom action
Custom action in TrackVia (Custom)
Create record
Create record in TrackVia
Create user
Create user in TrackVia
Delete all records in view
Delete all records from a view in TrackVia
Delete record
Delete record in TrackVia
Get all view records Batch
Get all records from a view in TrackVia
Get file from record
Get file from a record in TrackVia
Get record
Get record in TrackVia
Update record
Update record in TrackVia
Upload file to a record
Upload file to a record in TrackVia

Any other action you can think up

Wolken ITSM

Custom action
Custom action in (Custom)
Add Comment
Add Comment to Service Request in Wolken Software
Create record
Create record in Wolken Software
Get record details by ID
Get record in Wolken Software
Search records
Search records in Wolken Software
Update record
Update record in Wolken Software
Upload attachment
Add an attachment to a ServiceRequest in Wolken Software

Any other action you can think up

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