RingCentral and Workbot for Slack integrations and automations

Do everything in one place

Customize your RingCentral and Workbot for Slack integration with the following triggers and actions.

Triggers

When this happens…

RingCentral
  • Call ended
    Call ended in RingCentral
  • New call
    New call in RingCentral
  • New call recording
    New call recording in RingCentral
  • New company level call
    New company level call in Ringcentral
  • New event trigger Real-time
    New event in RingCentral
  • New sms
    New SMS in RingCentral

    • Any other trigger you can think up

Workbot for Slack
  • New command Real-time
    New command to Slack Workbot
  • New URL mention Real-time
    New message with URL mention from Slack
  • New dynamic menu event Real-time
    New dynamic menu event in Workbot
  • New help message trigger Real-time
    New help message to Workbot
  • New Shortcut trigger Real-time
    New shortcut to Slack Workbot
  • New event Real-time
    New event to Slack Workbot

    • Any other trigger you can think up

Actions

Do this…

RingCentral
  • Custom action
    Custom action in RingCentral (Custom)
  • Ring out
    Make RingOut call in RingCentral
  • Send pager message
    Send pager message in Ringcentral
  • Send sms
    Send sms in Ringcentral

    • Any other action you can think up

Workbot for Slack
  • Custom action
    Custom action in Workbot for Slack (Custom)
  • Open/update or push modal view
    Open/update or push a modal view as Slack Workbot
  • Delete message
    Delete message as Slack Workbot
  • Download attachment
    Download attachment from Slack Workbot
  • Return menu options
    Return menu options
  • Get user info
    Get user info by email or user ID
  • Publish App Home view
    Publish an app home view
  • Post dialog
    Post dialog for Slack Workbot
  • Post message
    Post message as Slack Workbot
  • Post command reply (old version)
    Post command reply as Slack Workbot
  • Post command reply
    Post command reply as Slack Workbot
  • Update blocks by block id
    Update blocks in messages, modal views, and App home
  • Post attachment
    Posts attachment as Slack Workbot

    • Any other action you can think up

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