Ratings

4.9

Peer Insights™

100%

Customer Recommendation

Total

100+

active users

Avg

2 min

to connect

Custom connections

Available

via HTTP connector

자동화를 해야하는 이유 Intercom

Unify customer data
  • Unify customer data
  • See Intercom data in chat
  • Sync your marketing databases
  • Enable attribution and reporting
  • Why these integrations and automations matter:

    Integrate Intercom with other sources of customer data, like your support and sales apps, to sync information across your business. More unified data can help you make smarter decisions.
  • Enrich support data

    Send conversational support data from Intercom into support apps like Zendesk or Freshdesk to coordinate customer communication across apps.
  • Update sales records

    Help the sales team identify upsell and cross-sell opportunities by using behavioral data to enrich sales records in CRMs like Salesforce and Hubspot.

Do everything in one place

Triggers

When this happens…

Intercom
  • New company Real-time
    New company in Intercom
  • New contact
    New contact in Intercom
  • New conversation
    New conversation in Intercom
  • New user
    New user in Intercom
  • Updated contact
    Updated contact in Intercom
  • Updated conversation
    Updated conversation in Intercom
  • Updated user
    Updated user in Intercom
  • Any other trigger you can think up

Actions

Do this…

Intercom
  • Custom action
    Custom action in Intercom (Custom)
  • Add conversation note
    Add conversation note in Intercom
  • Archive users Batch
    Archive users in Intercom
  • Get conversation by ID
    Get conversation by ID in Intercom
  • Reply to conversation as user
    Reply to a conversation in Intercom
  • Search conversations by user Batch
    Search conversations by user in Intercom
  • Search notes by user Batch
    Search notes by user in Intercom
  • Search segments by user Batch
    Search segments by user in Intercom
  • Search tags by user Batch
    Search tags by user in Intercom
  • Search user
    Search user in Intercom
  • Update user
    Update user in Intercom
  • Create/update users Batch
    Insert/update users in Intercom
  • Any other action you can think up

Let us tailor your Intercom integrations

Workato의 놀라운 기능

필요한 만큼 지능형 자동화를 손쉽게 설정하세요.
  • 사용 가능한 수천 개의 템플릿 제공
  • 지능형 자동화로 업무를 가속화하세요.
  • 더 빠르게 해보세요
  • 봇을 만들어 바로 활용하세요

시장을 선도하는 기업들이 Workato를 사용합니다

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관련 솔루션 및 콘텐츠

Intercom 통합 소개

To make marketing, sales, and support messages personal, you need to understand your audience. Intercom is a conversational relationship platform that helps you understand the interests and behavior of people using your website or product – so you can connect better.

Want to do even more with Intercom? Workato lets you integrate Intercom with any application, so you can automate conversational relationship management across your business. See all that’s possible in a personalized demo.

Intercom 통합 방법

  • Qualify, route, and chat with leads using live chat software bots.
  • Convert leads with behavior-driven email, chat, and text messages.
  • Provide quicker resolutions to issues with Conversational Support.
  • Enable customer self-service support with knowledge base software.

Let’s start automating

Schedule a Demo