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Customize your Apttus and Zoom Contact Center integration with the following triggers and actions.

Triggers

When this happens…

Apttus
  • Object created
    Object created in Apttus
  • Daily object review
    Daily Object review in Apttus
  • Object created/updated
    Object created/updated in Apttus
  • Any other trigger you can think up

Actions

Do this…

Apttus
  • Custom action
    Custom action in Apttus (Custom)
  • Create object
    Create object in Apttus
  • Get related objects Batch
    Get related object list in Apttus
  • Search objects Batch
    Search for objects in Apttus
  • Update object
    Update object in Apttus
  • Any other action you can think up

Zoom Contact Center
  • Custom action
    Custom action in Zoom Contact Center (Custom)
  • Create record
    Create record in Zoom Contact Center
  • Delete record
    Delete record in Zoom Contact Center
  • Execute operation
    Execute operation in Zoom Contact Center
  • Get record details by ID
    Get record details by ID in Zoom Contact Center
  • Search records
    Search records in Zoom Contact center
  • Update record
    Update record Zoom Contact Center
  • Any other action you can think up

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