IT Automation

Accelerate speed to resolution with incident automation.

Incident Management
  • Incident Management
  • Intelligent Helpdesk
  • End-User Support
  • ChatOps

Automatic issue detection, triage, and resolution for rapid response.

Proactively detect problems and automatically initiate the incident process. Reduce time to resolution by seamlessly connecting information across multiple systems and escalating tickets via collaboration tools for assignment and triage.

    DevOps

    Incident Management

    Collaboration

  • ServiceNow

    Use our ServiceNow connector to sync tickets across channels, route and prioritize new tickets, and automatically generate tickets in ServiceNow when an app monitoring app detects a bug or crash.

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  • Okta

    With our Okta connector, you can automatically generate identities for new hires, detect and close inactive accounts, and protect network security by revoking permissions when someone leaves.

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  • Snowflake

    Our Snowflake connector lets you migrate data across systems, combine records, standardize fields, and delete duplicates on a set schedule or in response to a trigger.

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  • Slack

    Use our Slack connector to provision equipment and apps, manage incident alerts, escalate tickets, surface product usage data, and triage work requests, all inside Slack.

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Getting started with IT Automation

  • 1
    Discovery &
    Research
  • 2
    Collaborative
    building session
  • 3
    Testing & business
    unit training
  • 4
    Go live

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