The effect of Workato on employee onboarding has been immediate and monumental. VPN fulfillments have been reduced from several hours to nine seconds. Email is now provisioned 50x faster than before. And managers are automatically notified of employees that have been onboarded to the right tools.

Employee offboarding is also more streamlined and secure. Workato orchestrates with Okta, which is integrated with all relevant company applications, to ensure that deactivations correspond with the exact termination date. Now, there is no risk of errors or uncoordinated termination efforts.

Stanley and his team also used Workato to overcome challenges posed by the COVID-19 pandemic. Using anonymous tracking data gathered from employee phones, Workato alerted employees of COVID-19 contagion risk. With this strategy, Broadcom was able to bring back 50% of its workforce to the office.

In just three years, they have addressed 90 - 95% of all IT service provisioning, requiring zero human intervention, all fully automated. As a result, they are moving into more functional areas like HR, payroll, facilities, and finance to support more human intensive repetitive use cases.

Broadcom is now averaging 30+ new automation additions per quarter, which equates to 105,000 jobs run per month and 6,500 hours saved per month. Complaints have dropped from one every single day to being just about nonexistent. And new employees are productive faster than ever.

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