Do everything in one place
Customize your Zendesk and ZoneBilling for NetSuite integration with the following
triggers and actions.
Triggers
When this happens…
Zendesk
- New organizationNew organization in Zendesk
- New ticketNew ticket in Zendesk
- New ticket Real-timeNew ticket in Zendesk
- New/updated records BatchTrigger processes batches of new or updated records
- New userNew user in Zendesk
- New/updated organizationNew/updated organization in Zendesk
- New/updated ticketNew/updated ticket in Zendesk
- New/updated ticket Real-timeNew/updated ticket in Zendesk
- New/updated userNew/updated user in Zendesk
Any other trigger you can think up
Actions
Do this…
Zendesk
- Custom actionCustom action in Zendesk (Custom)
- Create organization membershipCreate organization membership in Zendesk
- Bulk update ticketsBulk update tickets in Zendesk
- Create/update records BatchUpsert records in Zendesk
- Solve ticketSolve ticket in Zendesk
- Create custom object recordCreate custom object record in Zendesk
- Create organizationCreate organization in Zendesk
- Create relationship recordCreate relationship record in Zendesk
- Create ticketCreate ticket in Zendesk
- Upload attachmentUpload attachment to Zendesk
- Create userCreate user in Zendesk
- Delete custom object record by IDDelete custom object record in Zendesk
- Delete relationship record by IDDelete relationship record in Zendesk
- Delete ticketDelete ticket in Zendesk
- Get custom object record by IDGet custom object record in Zendesk
- Get organization details by IDGet organization details in Zendesk
- Get organizations by external IDs BatchGet organizations in Zendesk
- Get relationship record(s) BatchGet relationship record(s) in Zendesk
- Get ticket details by IDGet ticket details in Zendesk
- Get comments for ticket BatchGet comments for a ticket in Zendesk
- Get list of tickets by external IDs BatchGet list of tickets by external IDs in Zendesk
- Get user details by IDGet user details in Zendesk
- Get list of custom object records by external IDs BatchGet custom object records in Zendesk
- List user identities BatchGet user identity details in Zendesk
- Get group by nameGet group by name group in Zendesk
- Search organization member BatchSearch for a organization member in Zendesk
- Search organizations BatchSearch for organizations in Zendesk
- Search tickets BatchSearch for tickets in Zendesk
- Search users BatchSearch for users in Zendesk
- Update custom object recordUpdate custom object record in Zendesk
- Update organizationUpdate organization in Zendesk
- Update ticketUpdate ticket in Zendesk
- Update userUpdate user in Zendesk
Any other action you can think up
ZoneBilling for NetSuite
- Custom actionCustom action in ZoneBilling for NetSuite (Custom)
- Create RecordCreate a record in NetSuite
- Create Records BatchCreate multiple records in NetSuite
- Get FileGet a File from the File Cabinet in NetSuite
- Get Bulk API Status BatchGet the status for a ZAB Process in NetSuite
- Get RecordGet Record from a ZAB API Export in NetSuite
- Get Record FileGet Record File from NetSuite
- Get Record File AttachmentsGet Record's' File Attachments from NetSuite
- Get RecordsCollect results from a ZAB API Export in NetSuite
- Run ZAB Automation(s)Kick off a ZAB Automation in NetSuite
- Update RecordUpdate a record in NetSuite
- Update Records BatchUpdate multiple records in NetSuite
- Upsert RecordUpsert a record in NetSuite
- Upsert Records BatchUpdate multiple records in NetSuite
Any other action you can think up
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