Gong.io and Workbot for Microsoft Teams integrations and automations

Do everything in one place

Customize your Gong.io and Workbot for Microsoft Teams integration with the following triggers and actions.

Triggers

When this happens…

Gong.io
  • New call Real-time
    New call in Gong.io

    • Any other trigger you can think up

Workbot for Microsoft Teams
  • New command Real-time
    New command to Workbot for Teams
  • New help message trigger Real-time
    New help message to Workbot
  • New real-time event Real-time
    Real-time event in Microsoft Teams
  • New message Real-time
    New message event to Workbot for Teams

    • Any other trigger you can think up

Actions

Do this…

Gong.io
  • Custom action
    Custom action in Gong.io (Custom)
  • Add call
    Add call in Gong.io
  • Add call media
    Add call media in Gong.io
  • Post a digital interaction
    Create a digital interaction in Gong.io
  • Get call by ID
    Get call by ID in Gong.io
  • Search aggregated user data Batch
    Search aggregated user data in Gong.io
  • Search call scorecards Batch
    Search call scorecards in Gong.io
  • Search call transcripts Batch
    Search call transcripts in Gong.io
  • Search calls Batch
    Search calls in Gong.io
  • Search users Batch
    Search users in Gong.io

    • Any other action you can think up

Workbot for Microsoft Teams
  • Custom action
    Custom action in Workbot for Microsoft Teams (Custom)
  • Delete message
    Delete message in Microsoft Teams
  • Get user info by principal name or user ID
    Get user info by principal name or user ID
  • Response to real-time event
    Response to real-time event in Microsoft Teams
  • Post message
    Post message to user as Workbot
  • Post reply
    Post reply to user as Workbot
  • Post message (old version)
    Post message as Teams Workbot
  • Post reply (old version)
    Post reply as Teams Workbot
  • Post simple message
    Post simple message as Teams Workbot
  • Post simple reply
    Post simple reply as Teams Workbot

    • Any other action you can think up

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