Facebook and Zoom Contact Center integrations and automations

Do everything in one place

Customize your Facebook and Zoom Contact Center integration with the following triggers and actions.

Triggers

When this happens…

Actions

Do this…

Facebook
  • Custom action
    Custom action in Facebook (Custom)
  • Get Adset Insights Batch
    Get details of adset performance by ID in Facebook
  • Get campaign insights Batch
    Get campaign insights by campaign ID in Facebook
  • List Adset Batch
    Get a full list of adsets by account ID in Facebook
  • List campaigns Batch
    Retrieve a list of campaigns in Facebook

    • Any other action you can think up

Zoom Contact Center
  • Custom action
    Custom action in Zoom Contact Center (Custom)
  • Create record
    Create record in Zoom Contact Center
  • Delete record
    Delete record in Zoom Contact Center
  • Execute operation
    Execute operation in Zoom Contact Center
  • Get record details by ID
    Get record details by ID in Zoom Contact Center
  • Search records
    Search records in Zoom Contact center
  • Update record
    Update record Zoom Contact Center

    • Any other action you can think up

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