Do everything in one place
Customize your ServiceDesk Plus and xMatters integration with the following
triggers and actions.
Triggers
When this happens…
ServiceDesk Plus
- New recordNew record in ServiceDesk Plus
Any other trigger you can think up
Actions
Do this…
ServiceDesk Plus
- Custom actionCustom action in (Custom)
- Create recordCreate record in ServiceDesk Plus
- Delete recordDelete record in ServiceDesk Plus
- Get record details by IDGet details of specific record in ServiceDesk Plus
- Search recordsSearch for records in ServiceDesk Plus
- Update recordUpdate record in ServiceDesk Plus
Any other action you can think up
xMatters
- Custom actionCustom action in (Custom)
- Create recordCreate record in xMatters
- Delete recordDelete record in xMatters
- Get record detailsGet details of specific record in xMatters
- Search recordsSearch for records in xMatters
- Upsert recordUpsert record in xMatters
Any other action you can think up
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