Gainsight and Team Dynamix ITSM integrations and automations

Do everything in one place

Customize your Gainsight and Team Dynamix ITSM integration with the following triggers and actions.

Triggers

When this happens…

Gainsight
  • New record
    New record in Gainsight NXT
  • New records in batch
    New records in batches in Gainsight NXT
  • New updated record
    New/updated record in Gainsight NXT
  • New updated records in batch
    New/updated records in batches in Gainsight NXT

    • Any other trigger you can think up

Team Dynamix ITSM
  • New/updated record
    New/updated record in TeamDynamix ITSM

    • Any other trigger you can think up

Actions

Do this…

Gainsight
  • Create company record/s
    Create company record/s in Gainsight NXT
  • Custom action
    Custom action in Gainsight NXT
  • Get record details
    Get record details by ID in Gainsight NXT
  • Get upsert request status
    Get upsert request status in Gainsight NXT by status ID
  • Search records
    Search records in Gainsight NXT
  • Update company record/s
    Update company record/s in Gainsight NXT
  • Upsert persons in bulk
    Upsert persons in bulk in Gainsight NXT
  • Upsert person
    Upsert person in Gainsight NXT

    • Any other action you can think up

Team Dynamix ITSM
  • Custom action
    Custom action in Team Dynamix ITSM (Custom)
  • Upsert users via XLSX file Bulk
    Bulk upsert users via XLSX file in TeamDynamix ITSM
  • Create record
    Create record in TeamDynamix ITSM
  • Get record
    Get record details in TeamDynamix ITSM
  • Search records
    Search records in TeamDynamix ITSM
  • Update record
    Update record in TeamDynamix ITSM
  • Upload ticket attachment
    Upload attachment in TeamDynamix ITSM

    • Any other action you can think up

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