Ratings

4.9

Peer Insights™

100%

Customer Recommendation

Total

100+

active users

Avg

2 min

to connect

Custom connections

Available

via HTTP connector

Market leaders run on Workato

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Why you should automate with Pagerduty

Manage support tickets
  • Manage support tickets
  • Automate your DevOps workflows
  • Quickly onboard new employees
  • Keep everyone informed with ChatOps
  • Why these integrations and automations matter:

    While your IT department manages tasks in PagerDuty, customers might report support issues through platforms like Zendesk or Intercom. You can integrate your customer support application with PagerDuty to easily escalate issues to engineering, which helps keep customer support and IT on the same page when it comes to customer service and satisfaction.
  • Sync requests.

    The sales team often knows best which fixes and features will have the biggest impact on your sales and revenue. Integrate Pagerduty with CRMs like Salesforce and Zendesk to share tasks and tickets between your teams.
  • Escalate incidents.

    When a system issue disrupts business operations, every second until resolution matters. Integrate PagerDuty with ServiceNow or GitHub to rapidly identify support tickets that need to be escalated and then get them to the right person or team immediately by routing them through a chat app like Slack or Microsoft Teams.

Streamline your Pagerduty integrations

  • Need to connect your product to Pagerduty?

    Leverage the power of the Workato Embedded platform to access 1200+ pre-built connectors to the apps your customers are requesting. 
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  • Build powerful workflows, fast

    Triggers

    When this happens…

    Pagerduty
    • New incident
      New incident in PagerDuty
    • New notification
      New notification in PagerDuty
    • Any other trigger you can think up

    Actions

    Do this…

    Pagerduty
    • Custom action
      Custom action in Pagerduty (Custom)
    • Add note to incident
      Add note to incident in PagerDuty
    • Get incident by ID
      Get incident by ID in PagerDuty
    • List log entries Batch
      List log entries in PagerDuty
    • Search incident Batch
      Search incident in PagerDuty
    • Send an event
      Send event in PagerDuty
    • Update incident
      Update incident in PagerDuty
    • Any other action you can think up

    One platform

    • Power
    • Agility
    • Speed
    • Innovation

    Streamline your Pagerduty integrations

    Related Solutions & Content

    About Pagerduty Integrations

    PagerDuty is an incident resolution management platform that provides your organization with on-call management, incident response, and operational analytics to keep your digital environment running at peak performance. PagerDuty uses machine learning to accelerate resolution time and effectiveness, which allows you to better utilize your IT professionals.

    How you can integrate Pagerduty

    • Streamline your incident resolution lifecycle
    • Automate targeted responses and escalations
    • Optimize future resolution times and processes with granular analytics

    Let’s start automating

    Schedule a Demo