Your organization is in the API game, utilizing API connections to integrate and automate its services and processes. But are...

To make sure your APIs are working properly, they need to go through continuous and thorough testing.  But what’s API...

There are seemingly endless stats that validate the value of customer retention. Bain found that a 5% increase in retention...

The following article was taken from an ebook that Ferrer co-wrote with Amanda Giacobassi, Sr. Consultant at Perkuto, and Justin...

The process of benchmarking your automation activities allows you to identify where your strengths and opportunities lie.  These insights can...

The data your applications collect and store is often extremely sensitive.  Your HRIS likely has identifiable information on employees, like...

As organizations continue to adopt more technology, the average business now uses over 100 SaaS applications across its departments. To...