5 customer support automation stats that stand out in 2023 (based on our research)

We analyzed the customer support automations that hundreds of organizations built over the past year. Here's what we learned.

Two years on: Andrew Tay’s journey at Workato

One of our automation consultants shares their career journey prior to Workato as well as their experiences since joining us.

Noteworthy finance automation statistics in 2023 (based on our research)

We analyzed the finance automations that hundreds of organizations use. Here are the most meaningful insights we found.

How many “centers of excellence” do you need to carry out enterprise automation?

Massimo explains why having a single enterprise automation CoE is often better than having multiple siloed CoEs.

18 HR automation statistics that stand out in 2023

We analyzed the HR automations that hundreds of organizations implemented last year. Here are the most meaningful stats we found.

How Shutterstock built an integration strategy for enterprise and beyond

The Director of Innovation & Enterprise Enablement for Shutterstock shares their approach to scaling integrations.

4 IT chatbots that can transform the employee experience

These chatbots let employees procure equipment, schedule office visits, request access to apps, and more, within Slack or Teams.

Work Automation Index

2024 Read our report