How a BPO organization’s role is changing (and what you can do to adapt)

Learn about the threats that BPO organizations face in their current business model and how they can respond to them effectively.

The product manager’s guide to integrations

We'll explain why embedded integrations are—now more than ever—a worthwhile investment and how you can get the budget for it.

How to implement enterprise automation through incremental approaches

Massimo reviews the two components of an EA platform and covers the steps for executing both (via stepwise approaches).

What is citizen automation? Here’s what you should know

We'll define citizen automation based on today's business environment, explore how you can enable citizen automators, and more.

The ultimate guide to automating campaign operations 

Learn about impactful automations you can build, the benefits that come with implementing them, and more.

Orchestration vs automation: here’s how they differ

We'll define each, highlight how they work by using examples, and break down their key differences.

Why we launched a data center in Singapore

Learn about our newest data center's key features, and see how it complements our other recent initiatives in the region.

Work Automation Index

2024 Read our report