Modern iPaaS vs Legacy iPaaS
Companies in every industry, from technology to healthcare, face pressure to reduce costs and accelerate innovation. Once chosen to simplify integration, legacy tools like Boomi and Mulesoft have now become maintenance-heavy systems that slow enterprise agility and add unnecessary overhead.
As organizations undertake large-scale initiatives—such as implementing new customer relationship management (CRM), migrating enterprise resource planning (ERP) systems, or integrating AI into existing business processes—the constant break/fix operational and maintenance demands of these legacy tools divert critical time and resources away from these high-impact priorities.
Missed deadlines and stalled digital transformations reduce business leaders’ trust in IT’s delivery ability. With frustrations mounting, organizations eventually reach a breaking point and look for modern alternatives to drive innovation and cost savings.
Companies are turning to Workato for a new approach. Technology teams prioritizing agility and flexibility want a single, cloud-native platform to orchestrate their data, apps, processes, experiences, and agents. Hundreds of companies have already made the leap to Workato from legacy solutions, finding a platform that delivers projects faster, an innovation leader to deliver their most strategic work, and a trusted partner with fair pricing and a maniacal focus on their success. Below, we’ll look at three key reasons organizations choose to migrate to Workato—and why they see immediate benefits.
A Foundation Built on Trust
Trust is essential for any technology partnership, especially when integrating systems and automating core processes. When an iPaaS platform truly values its customers—offering fair and scalable pricing, responsive support, and measurable impact—it does more than just connect applications; it creates a solid foundation for lasting success. Workato’s dedication to customer satisfaction translates into real-world benefits, which sets us apart.
A Customer-First Approach
When an iPaaS solution truly puts customers first, you see it in the satisfaction metrics. According to the 2024 Gartner Peer Insights report, Workato outranked legacy platforms in every category, including deployment, support, and product capabilities. Even more impressively, Workato is recommended by 100% of our customers.
Confidence in Fair and Scalable Pricing and Responsive Support
Organizations migrating from other platforms often mention rising or unpredictable costs with older solutions. In contrast, they find Workato’s recipe-based pricing straightforward, making it easier to predict costs.
Responsive Support
Workato’s support structure eliminates the frustration of lengthy ticket loops. For example, a data operations leader at a global technology firm reported that Workato addressed and resolved a pressing issue in just 15 minutes. In contrast, another integration provider took over a week and never reached out again.
Proven Results
Trust also stems from tangible ROI. Businesses with trouble obtaining value from their previous integration investment now report that Workato’s platform quickly paid for itself by retiring technical debt. We see results across all industries, validating Workato’s reputation as a dependable solution.
A Partner Committed to Driving Results
A partner committed to driving results does more than respond to immediate needs; they actively work alongside you to push boundaries and uncover new opportunities for growth. By regularly sharing best practices and offering strategic guidance, Workato ensures that your integration goals evolve with your business. This partnership isn’t just about keeping the lights on—it’s about fueling growth, sparking innovation, and delivering measurable impact.
Prioritizing Agility for Lasting Success
While trust lays the groundwork for reliable partnerships, modern companies also demand the ability to move quickly and adapt on the fly. Delivering results in record time—and at a lower cost—becomes critical for IT teams under constant pressure to launch new features and handle complex integrations. Below, we delve into how Workato’s focus on agility drives faster, more sustainable outcomes for businesses of all sizes.
Delivering Projects Faster
Older iPaaS tools can be code-intensive, limiting integration work to specialized technical teams. In these environments, minor changes can balloon into significant tasks, like adding a connector or transforming data. However, with Workato’s low-code integration approach, technical and business users are enabled to build and maintain workflows. This democratization leads to results such as 5-6X faster development compared to legacy tools and substantial reductions in total cost of ownership.
Streamlined Migrations
Agility also shows up during migrations. Switching platforms can be daunting, but companies regularly report finishing a Workato transition in less time than expected. As the CIO of a prominent private university explained, “We realized we needed to innovate faster, and we needed to retire our technical debt, which is what our old iPaaS solution had become… We really quickly narrowed it down to Workato…a platform that we could move quickly on.” Instead of replicating old, complex logic, they rebuild integrations in Workato’s more straightforward, modular workflows—often uncovering ways to consolidate or optimize processes. The end result? A lean, high-velocity integration landscape that grows with the business.
Innovation That Drives You Forward
Trust and agility are essential foundations, but innovation differentiates the competition today. Companies rely on partners who can solve current challenges while anticipating future opportunities. Below, we’ll see how Workato’s modern architecture and forward-thinking features prepare organizations to thrive in this new business landscape.
Staying Ahead with Continuous Releases
One hallmark of older, on-premises-based solutions is a slow release cycle—maybe a few yearly updates. Meanwhile, Workato embraces a cloud-native model, releasing over a thousand updates annually. This steady stream of enhancements means that as soon as new features, connectors, or security patches are developed, Workato customers gain immediate access—no disruptive, long-wait upgrade cycles are required. As one Integration Architect at a public university lauded, “Workato is committed to continuous improvement. They have been taking our feedback and using it to enhance their products. That is not something we see with other vendors.” This customer-first innovation ensures our platform remains future-forward.
Cloud-Native Scalability and Security
Leading enterprises seek forward-thinking iPaaS platforms with robust security and flexible deployment options. Rather than installing and continuously patching older middleware runtimes, organizations offload that complexity to Workato’s secure, cloud-native infrastructure. Workato’s roadmap includes advanced AI development, built-in enterprise security capabilities (such as hourly encryption key rotation, enterprise key management, and data encryption at rest), and regular enhancements for real-time analytics. This approach lets teams harness new features as they emerge and scale confidently without being shot in the foot by out-of-date technology.
The Easy Choice is the Right Choice
Workato is the clear choice for companies seeking to transform their integration strategy. By focusing on trust, agility, and innovation, Workato meets current integration and automation needs and anticipates the demands of a rapidly changing digital future. Organizations of all sizes, having struggled with the hidden costs and complexity of older platforms, are discovering immediate wins—reduced overhead, faster project delivery, and a partner that prioritizes customer success. Book a demo to learn how Workato can support your initiatives to move faster, scale smarter, and drive lasting growth.
