Thought Leadership

Learn why today's contact centers are in desperate need to automate, and discover how you can automate yours successfully.

Our head of people ops in APJ shares how we encourage employees around the world to unplug.

Leaders from Reltio, CafeX Communications, and Qstream share everything they did when taking Workato's Embedded Platform to market

We analyzed the customer support automations that hundreds of organizations built over the past year. Here's what we learned.

We analyzed the finance automations that hundreds of organizations use. Here are the most meaningful insights we found.

Massimo explains why having a single enterprise automation CoE is often better than having multiple siloed CoEs.

We analyzed the HR automations that hundreds of organizations implemented last year. Here are the most meaningful stats we found.