Sales

The vast majority of organizations, (99%, according to our study) fail to email or call an inbound lead within 5...

A big challenge for many sales teams is lead management—especially triaging new inbound leads. When a new prospect gets in...

When we studied the lead response times of 114 B2B organizations, we found that 99% of them took longer than...

Product usage data is critical in enabling your organization’s growth. Used effectively, it allows your sales reps to sell more,...

Sales reps spend just 35% of their time on selling-related activities. The rest of it is likely occupied by repetitive...

You can’t answer these questions by reading your customers’ and prospects’ minds, but you can do something nearly as effective:...

The biggest, most persistent problem that Salesforce customers have has nothing to do with Salesforce itself. Rather, the problem is...