Integration and automation

Integrating Zendesk and Salesforce is a strategic move that can significantly enhance customer service and sales operations. This post will...

Often in conversations with customers, I hear the requirement that their future integration platform should be easy to use. But...

Support teams spend a lot of time actioning internal tickets that arise from a lack of provisioning or access authority....

NetSuite is a robust cloud-based enterprise resource planning (ERP) system that has become a cornerstone for businesses seeking streamlined operations...

In the dynamic landscape of business operations, you’re always looking for ways to enhance your productivity, streamline your processes, and...

Organizations are constantly integrating, replacing, and creating data used in internal applications. Individual teams also have different ways of accessing...

Learn about the type of platform you'll need, the operating model you should implement, and some impactful use cases.