Author: Jon Gitlin

The role of intelligent automation at Atlassian

Atlassian, an enterprise organization that provides team collaboration tools, has experienced rapid growth over the past several years.  Case in...

How Broadcom optimizes the employee experience at massive scale

Broadcom’s IT team has consistently implemented innovative and impactful automations for their employees. This was made all the more obvious...

How Slack uses Workato to automate more than 90% of their order-to-cash process

Monica Wilkinson, the Lead Architect of Business Technology at Slack, has been using Workato alongside her team since 2017. Over...

What organizations need to automate at scale

As organizations continue to expand on their ecosystem of technology, the number of potential workflows they can automate only grows....

The path to automation at scale—overcoming automation’s 1% problem

Similar to the proliferation of SaaS apps, the number of integration and automation tools have sprung up over the years. ...

4 SaaS retention strategies that can delight clients and empower employees

There are seemingly endless stats that validate the value of customer retention. Bain found that a 5% increase in retention...

Study: What enterprise organizations are (and aren’t) automating in 2021

The process of benchmarking your automation activities allows you to identify where your strengths and opportunities lie.  These insights can...

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