Author: Jon Gitlin

5 customer support automation stats that stand out in 2023 (based on our research)

We analyzed the customer support automations that hundreds of organizations built over the past year. Here's what we learned.

Noteworthy finance automation statistics in 2023 (based on our research)

We analyzed the finance automations that hundreds of organizations use. Here are the most meaningful insights we found.

18 HR automation statistics that stand out in 2023

We analyzed the HR automations that hundreds of organizations implemented last year. Here are the most meaningful stats we found.

4 IT chatbots that can transform the employee experience

These chatbots let employees procure equipment, schedule office visits, request access to apps, and more, within Slack or Teams.

Work Automation Index 2022: org-wide automation is becoming prevalent

Here are our key takeaways after analyzing the automations that 900 midsize and enterprise organizations built last year.

The People Who Power Workato: Miguel Poliz

Our CS lead shares his background in automation, his experience in working here, and what keeps him excited about Workato.

Why you should integrate your CRM with your marketing automation platform 

We'll cover 3 integration use cases to highlight how connectivity between the two can drive impactful business outcomes.

Work Automation Index

2024 Read our report