Integration and automation
A Detailed Guide to API Development
In business, there’s always time that can be saved and dollars that can be better spent. The more fluidly and...
Integration and automation
What Is a REST API? A Complete Overview
In today’s technological landscape REST APIs (Representational State Transfer Application Programming Interfaces) have become the fundamental building block for building...
Integration and automation
Point-to-Point Integration: When to Use It and When Not To
As organizations continue to adopt more technology, the average business now uses over 100 SaaS applications across its departments. To...
Integration and automation
Application Integration: What You Should Know
Application integration, or enterprise application integration (EAI), is the process of enabling cloud or on-prem applications to communicate with one...
Integration and automation
What Is Workflow Automation? An Overview With Examples
Your team could be spending less time on tedious tasks and more time on creative work. Your customers could also...
Productivity
Deal Desk: What It Is and How Automation Can Improve It
If you’ve worked in and around sales long enough, you’ve probably heard that selling is a team sport. This maxim...
Workbot
What is a service desk chatbot? 4 reasons why you need one
The continual advances in AI and in machine learning (ML) offer ample opportunities for improving the experiences of your customers...