Author: Brad Griffith

A Detailed Guide to API Development

In business, there’s always time that can be saved and dollars that can be better spent. The more fluidly and...

What Is a REST API? A Complete Overview

In today’s technological landscape REST APIs (Representational State Transfer Application Programming Interfaces) have become the fundamental building block for building...

Point-to-Point Integration: When to Use It and When Not To

As organizations continue to adopt more technology, the average business now uses over 100 SaaS applications across its departments. To...

Application Integration: What You Should Know

Application integration, or enterprise application integration (EAI), is the process of enabling cloud or on-prem applications to communicate with one...

What Is Workflow Automation? An Overview With Examples

Your team could be spending less time on tedious tasks and more time on creative work.  Your customers could also...

Deal Desk: What It Is and How Automation Can Improve It

If you’ve worked in and around sales long enough, you’ve probably heard that selling is a team sport. This maxim...

What is a service desk chatbot? 4 reasons why you need one

The continual advances in AI and in machine learning (ML) offer ample opportunities for improving the experiences of your customers...

Work Automation Index

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