Why you should automate with Workbot for Workplace

speed up order processing

speed up order processing
Approve requests in chat
access the knowledge base
speed up lead response

Why these integrations and automations matter:

Faster order processing times boost customer satisfaction and can reduce the call, email, and chat burden on your customer service team. Workato’s Deal Desk Bot moves key steps of order fulfillment to Facebook Workplace, so you can process customer orders up to 12 times faster.
See order details and take action

Deal Desk Bot lets you access order details and approve shipments using the chat feature in Facebook Workplace. You can also immediately grant customers access to online services without leaving Workplace.
Support seamless order to cash

Order fulfillment reaches across your organization. Deal Desk Bot connects to your CPQ, CRM, and ERP so you can take action in applications like Salesforce, Hubspot, and NetSuite – all within Workplace.

Do everything in one place

Customize your Workbot for Workplace integration with the following triggers and actions.

Triggers

When this happens…

Workbot for Workplace

New command Real-time
New command to Workbot for Workplace

Any other trigger you can think up

Actions

Do this…

Workbot for Workplace

Custom action
Custom action in Workbot for Workplace (Custom)
Post attachment
Post attachment as Workbot
Post message
Post message as Workplace Workbot
Post reply
Post reply as Workplace Workbot
Post simple message
Post simple message as Workplace Workbot
Post simple reply
Post simple reply as Workplace Workbot

Any other action you can think up

Let us tailor your Workbot for Workplace integrations

The wonders of Workato

Easily set up as many intelligent automations you need.

1000s of ready-to-use templates
Accelerate work with intelligent automation
Do it yourself, faster
Build bots. Put them to work

Market leaders run on Workato

About Workbot for Workplace Integrations

Great communication helps your team streamline daily tasks, plan together, build trust, and track goals – but it isn’t always easy to connect remotely. Facebook Workplace is an enterprise connectivity platform that helps your teams work together successfully.

How you can integrate Workbot for Workplace

Use Groups to share news and updates with anyone on the team.
Quickly make joint decisions to keep work flowing using Workplace Chat.
Share news and updates and keep everyone informed in real-time.

Workbot for Workplace integrations and automations

Why you should automate with Workbot for Workplace

Why these integrations and automations matter:

See order details and take action

Support seamless order to cash