Ratings

4.9

Peer Insights™

100%

Customer Recommendation

Total

100+

active users

Avg

2 min

to connect

Custom connections

Available

via HTTP connector

Market leaders run on Workato

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Why you should automate with Workbot for Workplace

speed up order processing
  • speed up order processing
  • Approve requests in chat
  • access the knowledge base
  • speed up lead response
  • Why these integrations and automations matter:

    Faster order processing times boost customer satisfaction and can reduce the call, email, and chat burden on your customer service team. Workato’s Deal Desk Bot moves key steps of order fulfillment to Facebook Workplace, so you can process customer orders up to 12 times faster.
  • See order details and take action

    Deal Desk Bot lets you access order details and approve shipments using the chat feature in Facebook Workplace. You can also immediately grant customers access to online services without leaving Workplace.
  • Support seamless order to cash

    Order fulfillment reaches across your organization. Deal Desk Bot connects to your CPQ, CRM, and ERP so you can take action in applications like Salesforce, Hubspot, and NetSuite – all within Workplace.

Streamline your Workbot for Workplace integrations

  • Need to connect your product to Workbot for Workplace?

    Leverage the power of the Workato Embedded platform to access 1200+ pre-built connectors to the apps your customers are requesting. 
    Learn more
  • Build powerful workflows, fast

    Triggers

    When this happens…

    Workbot for Workplace
    • New command Real-time
      New command to Workbot for Workplace
    • Any other trigger you can think up

    Actions

    Do this…

    Workbot for Workplace
    • Custom action
      Custom action in Workbot for Workplace (Custom)
    • Post attachment
      Post attachment as Workbot
    • Post message
      Post message as Workplace Workbot
    • Post reply
      Post reply as Workplace Workbot
    • Post simple message
      Post simple message as Workplace Workbot
    • Post simple reply
      Post simple reply as Workplace Workbot
    • Any other action you can think up

    One platform

    • Power
    • Agility
    • Speed
    • Innovation

    Streamline your Workbot for Workplace integrations

    Related Solutions & Content

    About Workbot for Workplace Integrations

    Great communication helps your team streamline daily tasks, plan together, build trust, and track goals – but it isn’t always easy to connect remotely. Facebook Workplace is an enterprise connectivity platform that helps your teams work together successfully.

    How you can integrate Workbot for Workplace

    • Use Groups to share news and updates with anyone on the team.
    • Quickly make joint decisions to keep work flowing using Workplace Chat.
    • Share news and updates and keep everyone informed in real-time.

    Let’s start automating

    Schedule a Demo