Qualtrics integrations and automations

Why you should automate with Qualtrics

Share customer feedback easily
  • Share customer feedback easily
  • Respond quickly to prevent churn
  • Get intelligent insight
  • Test new user experiences

  • Why these integrations and automations matter:

    Give your sales and marketing teams access to customer experience data by integrating Qualtrics with your MAP and CRM to send surveys and save customer’s responses to their accounts. You can also manage surveys and responses in a communication app like Slack.

  • Share product data.

    Integrate Qualtrics with an MAP like Marketo or Eloqua to give your marketing team access to individual customer experience data. Automatically link accounts to survey responses to manage feedback and target your marketing efforts.

  • Monitor product usage.

    Integrate Qualtrics with a CRM like Salesforce or Microsoft Dynamics to monitor users for sales opportunities. For example, you could automate a process where a customer filling out a Qualtrics survey triggers a cross-sell campaign.

  • Do it in Slack.

    Integrate Qualtrics with Workbot, our platform bot for Slack, Microsoft Teams, and Workplace from Facebook, to share customer experience data and alerts with employees in chat. Make your data accessible to all, while protecting sensitive customer information with data masking.

Do everything in one place

Customize your Qualtrics integration with the following triggers and actions.

Triggers

When this happens…

Qualtrics
  • New survey response Real-time
    New survey response in Qualtrics

    • Any other trigger you can think up

Actions

Do this…

Qualtrics
  • Create mailing list
    Create mailing list in Qualtrics
  • Create reminder distribution
    Create reminder distribution Qualtrics
  • Custom action
    Custom action in Qualtrics
  • Distribute survey via email
    Distribute survey via email in Qualtrics
  • Get mailing list details
    Get mailing list by ID in Qualtrics
  • Get response details
    Get response details by ID in Qualtrics

    • Any other action you can think up

Let us tailor your Qualtrics integrations

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Related Solutions & Content

About Qualtrics Integrations

Qualtrics is an experience management platform that helps your business collect feedback, measure results, and perfect its customer and employee experiences. It gives your business the tools it needs to gather constructive feedback from your product, customers, and employees.

How you can integrate Qualtrics

  • Monitor the customer journey and uncover opportunities to improve
  • Tackle market research questions and find answers grounded in data
  • Pinpoint key drivers of employee engagement to improve health and productivity
  • Examine the end-to-end user experience across all your digital channels
  • Blog Article

    The Simplification Agenda: Enhancing the Employee Experience

    Workato’s Response to COVID-19: Why Digital Tools Are Important
  • Blog Article

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    3 tips that can help any product manager handle their time more effectively
  • Blog Article

    The Top Challenges of Modern Customer Support (And How to Solve Them)

    How to Implement Sales Automation in 2021
  • Blog Article

    Want to Improve Your Products and Support? Automate Your Customer Feedback.

    3 reasons why organizations struggle to integrate their SaaS apps successfully

Let’s start automating

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