Facebook and JIRA Service Desk integrations and automations

Do everything in one place

Customize your Facebook and JIRA Service Desk integration with the following triggers and actions.

Triggers

When this happens…

JIRA Service Desk
  • New customer request
    New customer request in Jira Service Desk

    • Any other trigger you can think up

Actions

Do this…

Facebook
  • Custom action
    Custom action in Facebook (Custom)
  • Get Adset Insights Batch
    Get details of adset performance by ID in Facebook
  • Get campaign insights Batch
    Get campaign insights by campaign ID in Facebook
  • List Adset Batch
    Get a full list of adsets by account ID in Facebook
  • List campaigns Batch
    Retrieve a list of campaigns in Facebook

    • Any other action you can think up

JIRA Service Desk
  • Custom action
    Custom action in JIRA Service Desk (Custom)
  • Create comment
    Create comment for issue in Jira Service Desk
  • Create customer
    Create customer in Jira Service Desk
  • Create customer request
    Create customer request in Jira Service Desk
  • Get comment by ID
    Get comment by ID in Jira Service Desk
  • Get issue in queue Batch
    Get issues in queue in Jira Service Desk
  • Get queues Batch
    Get queues in Jira Service Desk
  • List comments Batch
    Search comment in Jira Service Desk

    • Any other action you can think up

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