ServiceNow and Topdesk integrations and automations

Seamlessly connect ServiceNow and Topdesk. Automate workflows, and boost efficiency with Workato.

Ratings

4.9

Peer Insights™

100%

Customer Recommendation

Total

100+

active users

Avg

2 min

to connect

Custom connections

Available

via HTTP connector

Market leaders run on Workato

  • monday.svg
  • box.svg
  • hp-2.svg
  • atlassian.svg
  • cisco.png

Build powerful workflows, fast

Triggers

When this happens…

ServiceNow
  • New record
    New record in a table in ServiceNow
  • New record Real-time
    New record in a table in ServiceNow
  • New record Batch
    New record in a table in ServiceNow
  • New/updated record Batch
    New/updated record in a table in ServiceNow
  • Export new records
    Export new records in a table in ServiceNow
  • Export new/updated records
    Export new/updated records in a table in ServiceNow
  • Scheduled record search Batch
    Scheduled record search using query in ServiceNow
  • New/updated record
    New/updated record in a table in ServiceNow
  • New/updated record Real-time
    New/updated record in a table in ServiceNow

    • Any other trigger you can think up

Actions

Do this…

ServiceNow
  • Custom action
    Custom action in ServiceNow (Custom)
  • Create record
    Create record in a table in ServiceNow
  • Create record using a template
    Create record in a table using a template in ServiceNow
  • Get attachment contents
    Get attachment contents in ServiceNow
  • Get object schema
    Get object schema from ServiceNow
  • Search records Batch
    Search for records in a table in ServiceNow
  • Search records using query Batch
    Search for records using query in a table in ServiceNow
  • Update record
    Update record in a table in ServiceNow
  • Update record using a template
    Update record in a table using a template in ServiceNow
  • Upload attachment
    Upload attachment in ServiceNow

    • Any other action you can think up

Topdesk
  • Get Asset By ID
    Get Asset By ID in TO pdesk
  • Get Assets
    Get Assets in TO pdesk
  • Get Incident by ID
    Get Incident by ID in TO pdesk
  • Get Incidents
    Get Incidents in TO pdesk
  • Get Incidents using filter
    Get Incidents using filter in TO pdesk
  • Get Change Activities
    Get Change Activities in TO pdesk
  • Get Change by ID
    Get Change by ID in TO pdesk
  • Update Change
    Change Management API: update a Change
  • Update Change Activity
    Change Management API: update a Change Activity
  • Create Asset
    Create Asset in TO pdesk
  • Create Incident
    Create Incident in TO pdesk
  • Create Change Activity
    Create Change Activity in TO pdesk
  • Create Change
    Create Change in TO pdesk
  • Update Incident
    Update Incident in TO pdesk

    • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation

Let’s start automating

Schedule a Demo