Productivity

Scaling With Workflow Automation Software: Challenges and Solutions for High-Growth Businesses

What defines a high-growth business, and why do high-growth businesses need workflow automation software? A high-growth business is generally defined...

The Top Challenges of Modern Customer Support (And How to Solve Them)

Providing modern customer support is a challenge. The cost to acquire a customer (on average: $395 in SaaS) is more...

How Companies Use Enterprise Automation in the Merger and Acquisition Process

Mergers and acquisitions (M&A) have occurred at breakneck speeds in recent years. According to The New York Times, $2 trillion...

Workato Partners with Snowflake Cloud Data Warehouse as first to Deliver In-Context Insights to SaaS apps

Real-time Export of Data from Snowflake into Automated Workflows Consumer expectations have changed as more businesses use data to offer...

Bringing Intelligent Automation to Israel and EMEA

When Philip Morris, a multinational consumer manufacturing company whose products are sold in 180 countries generating nearly $80 billion in...

Logitech’s CIO on Creating Compelling Customer Experiences for B2B and B2C

At Zendesk Showcase – San Francisco, Massimo Rapparini, CIO and Head of CX at Logitech, spoke about creating compelling customer...

How Enterprise Automation Fits Into Your Low-Code Strategy: Experts from OutSystems, Workato, and Persistent Discuss

Low-code is a visual approach to application development, enabling users of various experience to create applications for web and mobile...