Support
Support automation: what it is and 5 ways you can apply it
The quality of your customer support can make or break your organization’s growth trajectory. According to a study by Microsoft,...
Productivity
3 Quote-to-Cash Apps that Can Fuel Your Sales Reps’ Success
Based on research conducted by PwC, an optimized quote-to-cash (Q2C) process can increase a company’s revenue by 10-15%. To ensure...
Productivity
3 IT Apps that Can Help You Identify Potential Issues and Resolve Any Quickly
According to Pew Research, the vast majority (81%) of adults in the U.S. own a smartphone. With the figure already...
Productivity
Why Payroll Automation is Important and 3 Ways Your Organization Can Use It
The potential harm associated with payroll issues can’t be understated. Simply paying an employee by an incorrect amount once, for...
Productivity
Drip Marketing Automation: What You Need to Know Before Implementing It
Based on research at Stanford University, simply adding the recipient’s first name to an email’s subject line increases their likelihood...
Productivity
3 Jobvite Automations that Can Help You Recruit More Successfully
According to research by IBM, nearly 2 in 5 candidates (38%) are more likely to accept a job offer just...
Productivity
3 Jira Automations that Can Transform How Your Support Team Operates
A variety of studies prove out customer support’s impact on the success of your business. For example, Microsoft found that...
