Agentic AI & MCP
The Enterprise AI Gateway: How Workato Governs AI Agents
Most enterprises are deploying AI agents without one. Here’s why that’s the same mistake they made with raw APIs —...
Written by
Brad Griffith
Agentic AI & MCP
How to Get your Enterprise Data Ready for Agentic AI
Your existing enterprise data is a knowledge base primed to power AI models, agents, and workflow automations. The question is...
Written by
Perri Bronson
BPO
Three Capabilities Every BPO Needs in the Agentic AI Era
More than $5 billion in business process outsourcing deals closed in 2025, and not one of them was about buying...
Written by
Aditi Sharma
Agentic AI & MCP
The Great Unbundling: How Agentic AI Is Reshaping the BPO Industry
Agentic AI isn’t just automating BPO workflows. It’s breaking apart the forty-year-old bundle of labor, process knowledge, and technology that...
Written by
Aditi Sharma
Agentic AI & MCP
A Pre-Built MCP Playbook for Immediate AI Impact
The biggest killer of enterprise AI momentum is the gap between “yes, let’s do AI” and anything actually happening. Steering...