Agentic AI & MCP
The Enterprise AI Gateway: How Workato Governs AI Agents
Most enterprises are deploying AI agents without one. Here’s why that’s the same mistake they made with raw APIs —...
Written by
Brad Griffith
Productivity
BPOs Don’t Have an AI Problem. They Have an Orchestration Problem.
Part 1 of 2: The forces reshaping outsourcing economics – and why more AI tools won’t fix what’s actually missing....
Written by
Aditi Sharma
Agentic AI & MCP
Balancing Risk, Security, and Performance with Agent Studio’s Native Guardrails
The New Risk Landscape: Why Agents Are Different AI agents introduce a new class of risk because these systems don’t...
Written by
Sarah Koplowitz
Agentic AI & MCP
How to Get your Enterprise Data Ready for Agentic AI
Your existing enterprise data is a knowledge base primed to power AI models, agents, and workflow automations. The question is...
Written by
Perri Bronson
BPO
Three Capabilities Every BPO Needs in the Agentic AI Era
More than $5 billion in business process outsourcing deals closed in 2025, and not one of them was about buying...
Written by
Aditi Sharma
