Turn Workato Log Streams into Datadog Insights for Better Visibility

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Turning Workato Log Streaming into Actionable Insights with Datadog

Not sure what to do with streamed logs from Workato? If you’re looking to turn your logs to insights, we’re thrilled to announce the launch of our Datadog dashboards which you can use to track security as well as operational events generated across all your Workato workspaces.  This allows you to implement an additional layer of observability across all of your recipes especially for mission-critical recipes running in production. With our importable-JSON dashboards, you’ll be able to better monitor, track, and respond to key events across all your workspaces. 

Workato’s audit log streaming delivers this visibility by capturing logs of various activities, which can then be streamed into observability platforms like Datadog. Leveraging Datadog’s dashboards, you can transform these logs into valuable insights that help monitor operational efficiency and security postures.

Let’s dive into how two specific Datadog dashboards—Security and Operational—help convert Workato’s log streams into actionable intelligence.

1. Understanding Workato’s Audit Log Streaming

Workato’s Activity Audit Log Streaming enables organizations to capture detailed logs of actions and events across automations in real time. These logs include critical information like:

  • Security Events: Token creation, authentication changes, and data retention updates.
  • Operational Metrics: Job success/failure, recipe stoppages, and system errors.

By streaming these logs into Datadog, you can organize and visualize them into customized dashboards to help monitor your automations. 

2. The Power of Datadog Dashboards for Workato Log Streaming

Datadog’s dashboards provide an intuitive, customizable interface to visualize and make sense of your log data. By configuring two main dashboards—Security and Operational—you can extract actionable insights for both IT and security teams.

Security Dashboard: Keeping an Eye on Your Security Posture

The Workspace Security Settings Dashboard​ offers a detailed look into various security-related activities within Workato. It captures key security metrics to ensure you’re always in control of access and sensitive changes within the automation environment.

Key Security Metrics:

  • Authentication Method Changes: This widget tracks how often authentication methods (e.g., password-based or SSO) are altered for a team or user. Monitoring these changes helps security teams prevent unauthorized access.
  • SCIM Token Activity: Another important widget monitors the creation and revocation of SCIM tokens, which are used to provision user access. Keeping an eye on these tokens ensures that any unnecessary or unauthorized access is quickly revoked.
  • Data Retention Changes: With sensitive data often flowing through Workato, this widget tracks when data retention policies are updated, ensuring compliance with internal and external regulations.
  • Encryption Key Changes: This tracks encryption key adjustments, an essential feature for maintaining the confidentiality and integrity of your data.

These metrics not only help track significant security events but also allow for quick incident responses when suspicious activities occur.

Operational Dashboard: Ensuring Workflow Health and Stability

The Workspace Operational Dashboard​ focuses on the overall health of your Workato automations. With insights into job success rates, recipe errors, and connection disconnections, this dashboard helps identify operational bottlenecks or issues before they impact business workflows.

Key Operational Metrics:

  • Job Success Rate: A sunburst widget gives a bird’s-eye view of the success and failure rates of various jobs. If there’s a sudden spike in job failures, this dashboard lets you drill down into the cause.
  • Errors by Recipe or Type: These treemap visualizations break down errors by both recipe name and error type, helping you prioritize the most frequent or critical failures. By pinpointing failing workflows, teams can resolve issues faster.
  • Connection Disconnections: Tracking connection failures between applications is crucial for avoiding workflow disruptions. This list stream widget provides real-time alerts on when key integrations go down.
  • Recipe Stoppages: A sunburst visualization focuses on tracking workflow stoppages, detailing why and when a recipe was stopped, and by whom.

Together, these metrics help operational teams ensure that workflows are running smoothly and that errors are addressed proactively to avoid workflow interruptions.

3. Why Datadog Is the Perfect Companion for Workato Logs

Workato’s audit log streaming generates a lot of valuable data, but making sense of this data in a meaningful way is crucial. Datadog’s powerful monitoring capabilities enhance visibility by offering:

  • Real-time Monitoring: Datadog captures Workato logs in real-time, ensuring immediate response to failures or security breaches.
  • Customizable Dashboards: The ability to configure dashboards that specifically cater to security or operational needs provides flexibility for both IT and security teams.
  • Proactive Issue Resolution: Operational errors, such as recipe failures or disconnections, can be quickly identified and fixed before they escalate into larger problems with the help of a monitor on custom thresholds. 

4. Setting Up Your Workato-Driven Datadog Dashboards

Getting started with Workato’s log streaming into Datadog is simple:

  1. Enable Audit Log Streaming: Follow Workato’s log streaming documentation to start sending logs to Datadog.
  2. Configure Dashboards: Use Datadog’s dashboard import feature to import the provided json files.
  3. Monitor and Respond: Continuously monitor the dashboards to stay on top of security risks and operational health. Set up alerts and notifications to ensure quick responses to any issues.

Conclusion

Workato’s audit log streaming, when combined with Datadog’s powerful visualization and monitoring tools, offers businesses a holistic view of their automation landscape. Whether it’s tracking critical security events or ensuring the smooth operation of workflows, these dashboards transform Workato logs into valuable, actionable insights.

By staying on top of both security and operational metrics, your teams can improve efficiency, enhance security, and ensure that your business workflows continue running without interruption.

Get Started Today: Start leveraging the power of Workato’s log streaming in Datadog to monitor your workflows and security events in real-time!

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