New Community Connectors in December 2024
LiveChat
New
LiveChat is a customer service platform designed for real-time communication with website visitors. This connector allows businesses to automate customer interactions, enabling more efficient support and better user experiences.
Use this connector to:
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When a chat ends, automatically add the customer’s email address to your email marketing platform (e.g., Mailchimp).
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When a new chat starts, all available customer support executives are automatically notified via email to ensure prompt assistance is provided to the customer.
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Use a custom action to perform other specific tasks.
Additional resources:
Install and start using Livechat connector
Google Vault
New
Google Vault is a cloud-based tool that helps organizations manage and retain their Google Workspace data. It’s designed for large organizations that need to search, hold, and retain data for compliance and litigation purposes. This connector allows you to automate Google Vault workflows by managing Matters and Holds.
Use this connector to:
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Create, update and manage matters and holds in Google Vault.
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Add permissions, accounts, organizations to your matters and holds.
Additional resources:
Install and start using Google Vault connector
Community Connector Updates: Enhancements and Bug Fixes
Kickflow
Enhancement
Kickflow is a cloud workflow system that enables companies to improve productivity and business efficiency through approval process.
Enhancements made:
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Updated the output schema to display the formatted inputs associated with the ticket in the Get, Create, Update trigger
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Added safe operator to fix 404 error
Additional resources:
Install and start using Kickflow connector
Sage Intacct (Custom)
Enhancement
Sage Intacct is a provider of cloud-based accounting software. Sage Intacct’s applications are suitable for small and midsize companies and can provide real-time financial and operational insights as well as the ability to automate critical processes.
Enhancements made:
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Added actions/triggers for Purchasing transaction line
Additional resources:
Install and start using Sage Intacct (Custom) connector
Adeona PIM
Enhancement
Adeona PIM is a Product Information Management (PIM) system designed to manage product information across an organization. This includes data related to product descriptions, specifications, pricing, images, and other relevant information. PIM systems are particularly useful for businesses that deal with a large number of products or operate across multiple sales channels (e.g., online stores, physical stores, marketplaces).
Enhancements made:
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Added category object to existing triggers
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Added batch triggers for objects: product, category
Additional resources:
Install and start using Adeona PIM connector
SOAP
Enhancement
Workato’s SOAP connector is a universal connector that can be used to connect to any web service through the use of WSDL descriptions.
Enhancements made:
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Added support for Extension schema
Notes:
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Requires SOAP extension v21
Additional resources:
Install and start using SOAP connector
Klaviyo
Enhancement
Klaviyo is a marketing automation platform. It can help organisations automate eCommerce SMS and email marketing to help businesses acquire, retain and grow their customers by sending marketing emails.
Enhancements made:
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Added new event (batch) trigger
Additional resources:
Install and start using Klaviyo connector
Oracle Fusion Cloud ERP
Enhancement
Oracle Fusion Cloud ERP is a complete, modern, cloud ERP suite that provides your teams with advanced capabilities, such as AI to automate the manual processes that slow them down, analytics to react to market shifts in real time, and automatic updates to stay current and gain a competitive advantage.
Enhancements made:
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Added JWT authentication
Additional resources:
Install and start using Oracle Fusion Cloud (SOAP) connector
SugarCRM
Enhancement
SugarCRM is a customer relationship management (CRM) software platform designed to help businesses manage their customer interactions and relationships. It offers a range of features and functionalities to support sales, marketing, and customer support activities.
Enhancements made:
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Added bulk action to perform multiple calls in a single query
Additional resources:
Install and start using SugarCRM connector
Microsoft Entra ID (Azure Active Directory)
Enhancement
Microsoft Entra ID allows enterprises to provide scalable and secure identity management services.
Enhancements made:
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Removed relationship type fields from trigger picklist for output fields
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Added support for $expand parameter in search users action
Additional resources:
Install and start using Microsoft Entra ID (Azure Active Directory) connector
Benchling
Bugfix
Benchling is a life science data management and collaboration platform, centered around sharing, viewing, and editing DNA sequences.
BugFixes made:
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Fixed regex pattern to handle all lines, if description is multiline
Additional resources:
Install and start using Benchling connector
D&B Connect Integrations
Bugfix
D&B Connect Integrations enables organizations to access the Dun & Bradstreet Data Cloud, the world’s most comprehensive business data on 420M+ companies and 39M contacts with emails, and natively integrate that data into pre-built applications.
BugFixes made:
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Changed the data type for ScoreDate field from Date to String
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Fixed the invalid datapil issue for Enrich companies action.
Additional resources:
Install and start using D&B Connect Integrations connector