JIRA Service Desk and Workbot for Workplace integrations and automations

Seamlessly connect JIRA Service Desk and Workbot for Workplace. Automate workflows, and boost efficiency with Workato.

Ratings

4.9

Peer Insights™

100%

Customer Recommendation

Total

100+

active users

Avg

2 min

to connect

Custom connections

Available

via HTTP connector

Market leaders run on Workato

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Build powerful workflows, fast

Triggers

When this happens…

JIRA Service Desk
  • New customer request
    New customer request in Jira Service Desk

    • Any other trigger you can think up

Workbot for Workplace
  • New command Real-time
    New command to Workbot for Workplace

    • Any other trigger you can think up

Actions

Do this…

JIRA Service Desk
  • Custom action
    Custom action in JIRA Service Desk (Custom)
  • Create comment
    Create comment for issue in Jira Service Desk
  • Create customer
    Create customer in Jira Service Desk
  • Create customer request
    Create customer request in Jira Service Desk
  • Get comment by ID
    Get comment by ID in Jira Service Desk
  • Get issue in queue Batch
    Get issues in queue in Jira Service Desk
  • Get queues Batch
    Get queues in Jira Service Desk
  • List comments Batch
    Search comment in Jira Service Desk

    • Any other action you can think up

Workbot for Workplace
  • Custom action
    Custom action in Workbot for Workplace (Custom)
  • Post attachment
    Post attachment as Workbot
  • Post message
    Post message as Workplace Workbot
  • Post reply
    Post reply as Workplace Workbot
  • Post simple message
    Post simple message as Workplace Workbot
  • Post simple reply
    Post simple reply as Workplace Workbot

    • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation

Let’s start automating

Schedule a Demo