Shopify and Zendesk integrations and automations

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Customize your Shopify and Zendesk integration with the following triggers and actions.

Triggers

When this happens…

Shopify
  • New customer
    New customer in Shopify
  • New order
    New order in Shopify
  • New product
    New product in Shopify
  • New/updated customer Batch
    New/updated customer in Shopify
  • New/updated draft order Batch
    New/updated draft order in Shopify
  • New/updated order Batch
    New/updated order in Shopify
  • New/updated product Batch
    New/updated product in Shopify
  • New product variant
    New product variant in Shopify
  • New/updated abandoned checkout
    New/updated abandoned checkout in Shopify
  • New/updated customer
    New/updated customer in Shopify
  • New/updated order
    New/updated order in Shopify
  • New/updated product
    New/updated product in Shopify

    • Any other trigger you can think up

Zendesk
  • New organization
    New organization in Zendesk
  • New ticket
    New ticket in Zendesk
  • New ticket Real-time
    New ticket in Zendesk
  • New/updated records Batch
    Trigger processes batches of new or updated records
  • New user
    New user in Zendesk
  • New/updated organization
    New/updated organization in Zendesk
  • New/updated ticket
    New/updated ticket in Zendesk
  • New/updated ticket Real-time
    New/updated ticket in Zendesk
  • New/updated user
    New/updated user in Zendesk

    • Any other trigger you can think up

Actions

Do this…

Shopify
  • Custom action
    Custom action in Shopify (Custom)
  • Add metafield to objects
    Add metafield to objects in Shopify
  • Add metafield to store
    Add metafield to store in Shopify
  • Adjust inventory level
    Adjust inventory level in Shopify
  • Calculate refund transaction
    Calculate refund in Shopify
  • Cancel a fulfillment
    Cancel a single fulfillment in Shopify
  • Connect inventory item to location
    Connect an inventory item to a location in Shopify
  • Create customer
    Create customer in Shopify
  • Create draft order
    Create a draft order on Shopify
  • Create fulfillment
    Create a fulfillment for fulfillment order(s) in Shopify
  • Create order
    Create order in Shopify
  • Create product
    Create product in Shopify
  • Create product image
    Create a product image on Shopify
  • Create product variant
    Create product variant in Shopify
  • Create refund transaction
    Create refund in Shopify
  • Create transaction
    Create transaction in Shopify
  • Delete draft order
    Deletes a draft order on Shopify
  • Delete product image
    Delete product image from Shopify
  • Get store metafields Batch
    Get store metafields in Shopify
  • Search customers Batch
    Search customers in Shopify
  • Get draft order by ID
    Retrieves a draft order by ID on Shopify
  • List draft orders
    Lists existing draft orders on Shopify
  • Get fulfillment by ID
    Get a single fulfillment in Shopify
  • Get object metafields Batch
    Get object metafields in Shopify
  • Get order by ID
    Get order by ID in Shopify
  • Get product image by ID
    Get product image details by ID on Shopify
  • Get transactions Batch
    Get transactions by order ID in Shopify
  • List fulfillment orders for an order Batch
    List fulfillment orders for an order in Shopify
  • List fulfillments by fulfillment order Batch
    List fulfillments by fulfillment order in Shopify
  • List locations Batch
    List locations in Shopify
  • List product images
    Lists product images of a product on Shopify
  • List product variants Batch
    List product variants in Shopify
  • Search orders Batch
    Search orders in Shopify
  • Search products Batch
    Search products in Shopify
  • Send email invoice
    Send an email invoice for a draft order on Shopify
  • Set inventory level
    Set inventory level in Shopify
  • Update customer
    Update customer in Shopify
  • Update draft order
    Updates a draft order on Shopify
  • Update SKU
    Update inventory item SKU in Shopify
  • Update object metafield
    Update metafields of an object in Shopify
  • Update order
    Update order in Shopify
  • Update product
    Update product in Shopify
  • Update product image
    Update product image details on Shopify
  • Update product variant
    Update product variant in Shopify
  • Update store metafield
    Update store metafields in Shopify
  • Update tracking information of a fulfillment
    Update tracking information of a fulfillment in Shopify

    • Any other action you can think up

Zendesk
  • Custom action
    Custom action in Zendesk (Custom)
  • Create organization membership
    Create organization membership in Zendesk
  • Bulk update tickets
    Bulk update tickets in Zendesk
  • Create/update records Batch
    Upsert records in Zendesk
  • Solve ticket
    Solve ticket in Zendesk
  • Create custom object record
    Create custom object record in Zendesk
  • Create organization
    Create organization in Zendesk
  • Create relationship record
    Create relationship record in Zendesk
  • Create ticket
    Create ticket in Zendesk
  • Upload attachment
    Upload attachment to Zendesk
  • Create user
    Create user in Zendesk
  • Delete custom object record by ID
    Delete custom object record in Zendesk
  • Delete relationship record by ID
    Delete relationship record in Zendesk
  • Delete ticket
    Delete ticket in Zendesk
  • Get custom object record by ID
    Get custom object record in Zendesk
  • Get organization details by ID
    Get organization details in Zendesk
  • Get organizations by external IDs Batch
    Get organizations in Zendesk
  • Get relationship record(s) Batch
    Get relationship record(s) in Zendesk
  • Get ticket details by ID
    Get ticket details in Zendesk
  • Get comments for ticket Batch
    Get comments for a ticket in Zendesk
  • Get list of tickets by external IDs Batch
    Get list of tickets by external IDs in Zendesk
  • Get user details by ID
    Get user details in Zendesk
  • Get list of custom object records by external IDs Batch
    Get custom object records in Zendesk
  • List user identities Batch
    Get user identity details in Zendesk
  • Get group by name
    Get group by name group in Zendesk
  • Search organization member Batch
    Search for a organization member in Zendesk
  • Search organizations Batch
    Search for organizations in Zendesk
  • Search tickets Batch
    Search for tickets in Zendesk
  • Search users Batch
    Search for users in Zendesk
  • Update custom object record
    Update custom object record in Zendesk
  • Update organization
    Update organization in Zendesk
  • Update ticket
    Update ticket in Zendesk
  • Update user
    Update user in Zendesk

    • Any other action you can think up

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