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Customize your Pagerduty and Workbot for Microsoft Teams integration with the following triggers and actions.

Triggers

When this happens…

Pagerduty
  • New incident
    New incident in PagerDuty
  • New notification
    New notification in PagerDuty
  • Any other trigger you can think up

Workbot for Microsoft Teams
  • New command Real-time
    New command to Workbot for Teams
  • New help message trigger Real-time
    New help message to Workbot
  • New real-time event Real-time
    Real-time event in Microsoft Teams
  • New message Real-time
    New message event to Workbot for Teams
  • Any other trigger you can think up

Actions

Do this…

Pagerduty
  • Custom action
    Custom action in Pagerduty (Custom)
  • Add note to incident
    Add note to incident in PagerDuty
  • Get incident by ID
    Get incident by ID in PagerDuty
  • List log entries Batch
    List log entries in PagerDuty
  • Search incident Batch
    Search incident in PagerDuty
  • Send an event
    Send event in PagerDuty
  • Update incident
    Update incident in PagerDuty
  • Any other action you can think up

Workbot for Microsoft Teams
  • Custom action
    Custom action in Workbot for Microsoft Teams (Custom)
  • Delete message
    Delete message in Microsoft Teams
  • Get user info by principal name or user ID
    Get user info by principal name or user ID
  • Response to real-time event
    Response to real-time event in Microsoft Teams
  • Post message
    Post message to user as Workbot
  • Post reply
    Post reply to user as Workbot
  • Post message (old version)
    Post message as Teams Workbot
  • Post reply (old version)
    Post reply as Teams Workbot
  • Post simple message
    Post simple message as Teams Workbot
  • Post simple reply
    Post simple reply as Teams Workbot
  • Any other action you can think up

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