Do everything in one place

Customize your Dropbox and Zendesk integration with the following triggers and actions.

Triggers

When this happens…

Dropbox
  • New file revision Real-time
    New file revision in Dropbox
  • New lines in CSV file Batch
    New lines in CSV file in Dropbox
  • New line in CSV file Real-time
    New line in CSV file in Dropbox
  • New/updated file in directory Real-time
    New/updated file in Dropbox
  • New/updated CSV file in directory Real-time
    New/updated CSV file in Dropbox
  • New/updated line in CSV file Real-time
    New/updated line in CSV file in Dropbox
  • Any other trigger you can think up

Zendesk
  • New organization
    New organization in Zendesk
  • New ticket
    New ticket in Zendesk
  • New ticket Real-time
    New ticket in Zendesk
  • New/updated records Batch
    Trigger processes batches of new or updated records
  • New user
    New user in Zendesk
  • New/updated organization
    New/updated organization in Zendesk
  • New/updated ticket
    New/updated ticket in Zendesk
  • New/updated ticket Real-time
    New/updated ticket in Zendesk
  • New/updated user
    New/updated user in Zendesk
  • Any other trigger you can think up

Actions

Do this…

Dropbox
  • Custom action
    Custom action in Dropbox (Custom)
  • Copy file or folder
    Copy file or folder in Dropbox
  • Create folder
    Create folder in Dropbox
  • Delete file or folder
    Delete file or folder in Dropbox
  • Fetch deleted files and folders
    Fetch deleted files and folders in Dropbox
  • Download file
    Download file from Dropbox
  • Get metadata of a file or folder
    Get metadata of a file or folder in Dropbox
  • Move/rename file or folder
    Move/rename file or folder in Dropbox
  • Read CSV file lines Batch
    Read CSV file lines from Dropbox
  • Search files Batch
    Search files in Dropbox
  • Search folders Batch
    Search folders in Dropbox
  • Update CSV file in dropbox
    Update CSV file in dropbox
  • Upload file using file contents
    Upload file to Dropbox using file contents
  • Upload file from URL
    Upload file from public URL to Dropbox
  • Upload multiline file
    Upload multiline file to Dropbox
  • Any other action you can think up

Zendesk
  • Custom action
    Custom action in Zendesk (Custom)
  • Create organization membership
    Create organization membership in Zendesk
  • Bulk update tickets
    Bulk update tickets in Zendesk
  • Create/update records Batch
    Upsert records in Zendesk
  • Solve ticket
    Solve ticket in Zendesk
  • Create custom object record
    Create custom object record in Zendesk
  • Create organization
    Create organization in Zendesk
  • Create relationship record
    Create relationship record in Zendesk
  • Create ticket
    Create ticket in Zendesk
  • Upload attachment
    Upload attachment to Zendesk
  • Create user
    Create user in Zendesk
  • Delete custom object record by ID
    Delete custom object record in Zendesk
  • Delete relationship record by ID
    Delete relationship record in Zendesk
  • Delete ticket
    Delete ticket in Zendesk
  • Get custom object record by ID
    Get custom object record in Zendesk
  • Get organization details by ID
    Get organization details in Zendesk
  • Get organizations by external IDs Batch
    Get organizations in Zendesk
  • Get relationship record(s) Batch
    Get relationship record(s) in Zendesk
  • Get ticket details by ID
    Get ticket details in Zendesk
  • Get comments for ticket Batch
    Get comments for a ticket in Zendesk
  • Get list of tickets by external IDs Batch
    Get list of tickets by external IDs in Zendesk
  • Get user details by ID
    Get user details in Zendesk
  • Get list of custom object records by external IDs Batch
    Get custom object records in Zendesk
  • List user identities Batch
    Get user identity details in Zendesk
  • Get group by name
    Get group by name group in Zendesk
  • Search organization member Batch
    Search for a organization member in Zendesk
  • Search organizations Batch
    Search for organizations in Zendesk
  • Search tickets Batch
    Search for tickets in Zendesk
  • Search users Batch
    Search for users in Zendesk
  • Update custom object record
    Update custom object record in Zendesk
  • Update organization
    Update organization in Zendesk
  • Update ticket
    Update ticket in Zendesk
  • Update user
    Update user in Zendesk
  • Any other action you can think up

The wonders of Workato

Easily set up as many intelligent automations you need.
  • 1000s of ready-to-use templates
  • Accelerate work with intelligent automation
  • Do it yourself, faster
  • Build bots. Put them to work

Market leaders run on Workato

  • monday
  • box
  • att
  • atlassian
  • slack

Let’s start automating

Schedule a Demo