Agents that take care of business
in weeks, not years

Enterprise AI agents that blend reasoning, action, and orchestration to transform how business gets done. Powered by your workflows, they connect every system, follow your rules, and deliver measurable results faster than ever.

Genies that deliver across your entire business. 

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All Genies

Every business function has its own Genies — purpose-built AI agents that work together to cover the full scope of your department’s needs. 

CX
  • CX
  • HR & RECRUITING
  • IT
  • MARKETING
  • Sales
  • Support
  • Security

  • CX Genies are a suite of autonomous AI agents that deliver an always-on and personalized customer experience, elevating customer success and driving renewals.

    Show me how

The Genie Advantage

Chatbots guess. One-off workflows stall. Genies are different — KPI-driven, 360° aware, and equipped with enterprise skills. They’re secure, governed, and fully explainable, so you get outcomes that are fast, resilient, and right the first time.

the genie advantage@2x-10-15-2025

The Difference is Clear

Others promise intelligence, but miss critical capabilities. SaaS, data, search, and DIY agents may cover a few boxes, but only Workato Genies deliver the full package: KPI focus, enterprise context, real-time autonomy, and governance you can trust.

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  • Build Your Own

    Build Your Own

    The Agent Library is just the start. With Agent Studio, you can design, test, and deploy custom Genies tailored to your exact workflows and KPIs. Reuse pre-built skills, connect to 1,200+ apps, and ground your agents in your data and policies — all in a secure, low-code environment built for the enterprise.

    • Start from scratch or adapt existing Genies
    • Build with low-code tools in Agent Studio
    • Add custom skills, workflows, and integrations
    • Ground decisions in your enterprise data and rules
    Learn More About Agent Studio

Enterprise-Grade by Design

Every Genie operates within the guardrails your business demands. With governance, explainability, and enterprise security built in, you can scale AI confidently across your organization.
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    Authenticated at Runtime

    Genies authenticate users at the moment of action, executing on their behalf with full role-based access control (RBAC) and complete auditability.

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    Data Isolation & Encryption

    Customer data and learnings are always isolated and encrypted with a unique key that rotates every hour.

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    Responsible AI Guardrails

    AI can only take actions and run workflows based on the approved skills provided — ensuring responsible, policy-aligned execution.

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    Granular Governance

    Granular Governance: Robust RBAC ensures only the right people can build, manage, and add skills or skill sets to Genies.

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    Full Observability

    Operational dashboards and detailed logs provide complete visibility into every action and decision.